- Dec 10, 2024 12:00
- Proffesional Transportation
- Share
Considerations When Hiring Transportation
Have you ever used Sedan Service, Limousine Service or Taxi Service? Were you sure that it is straightforward, self-intuitive and simple to do? Was your experience as expected, or was it lacking something? Would you do it differently if you could, or knew how? Could you improve it by making a different choice of actions?
Let’s look at some of the aspects which influence our experience when using passenger ground transportation and see how it is affecting us.
The company providing transportation service
Whether one person or more than one, it is a company in whose name the passenger ground transportation service is being provided. This company is holding responsibility for their passengers and their employees. This company is setting in place the framework for the service to be provided and used. This company is acting as the liaison, the connector between transportation providers and users. And, consequently, this company is entitled to collect and further distribute the compensation for the rendered services.
Found online on the web, or in the traditional paper style directories, various companies are providing Sedan Service. Available to be accessed 24/7, most of them would guarantee on time service when prior arrangements would have been made.
Passenger ground transportation service is local in it’s way of operation, being bound by a certain governing jurisdiction. Contacting them directly is the simplest and the easiest way to make a reservation. There are companies which advertise to offer regional, national or global service coverage, guaranteeing the best experience. Both of reservation methods are viable options, although here are some differences between the two to consider :
When dealing directly with a global company, most of the time, the bookings are being brokered and outsourced to locally based transportation providers. This means that as an intermediary, this company will be collecting a higher rate than the final one, which will be used to cover the rendered transportation service itself.
When dealing with a global company, most of the time, a proper and efficient communication with the carrier will take place. Being a link between the two parties, at times incomplete or erroneous information will be transmitted, lacking the number of passengers, passenger names, contact information, special requests. This might cause a less efficient than otherwise experience, and ineffectively utilized time.
Before planned transportation is accomplished, being on public roads, it is subject to various factors, which can change it’s course. To make the necessary adjustments and updates, good communication is necessary. Ability to contact the carrier directly will eliminate the effort of going through the middleman, save the time, and solve the situation much more simple.
Both sides of the spectrum offer advantages and disadvantages. The benefit of dealing with one company gives the benefit of having one account, but can be time consuming when situation goes out of hand. Dealing with a locally providing company can be limited to that particular jurisdiction; but can give the benefit of the knowledge of the area; access to the local, current information; a more direct approach to the client and a more familiar, personable experience.
The vehicle as the source of transportation service
A good master is not without good tools. The vehicle used to render the service is an important consideration to have. It is good to know in advance, if possible, what type of vehicle is being used, how many years has it been in service, what is it’s mileage, how many passengers it can accommodate.
A long distance, out of town, trip requires a well maintained, mechanically fit, vehicle. Equipped with good tires, enough fuel to cover the distance, necessary supplies in case of an unexpected occurrence. A trip to and from the Airport requires enough seating capacity to accommodate the traveler and enough cargo space to accommodate the luggage. A City business commute; or leisurely transportation requires a clean, visibly attractive, presentable vehicle.
Sedan Service providers are using mechanically fit, well maintained, esthetically attractive, presentable vehicles which offer enough seating capacity with plenty of leg room and good size cargo compartment.
The driver as the “Master” of transportation service
Provided the tool is in good order, here comes the Master. Being the most important element of the picture, the driver is on duty to provide the necessary service appropriately and to exceed passenger’s expectations. An important difference to consider is that larger companies provide drivers as their employees, or as contractors; while smaller companies provide drivers as company co-owners or driver owners, which determines their involvement in the company’s operations and their attitude towards their clients.
It is easy to tell when the driver owns the vehicle by the way that vehicle looks, quality of the service, driving manner and practiced habits. Driving itself requires focus and skill. It also requires attention to the road traffic. Nevertheless, a driver looking to set a positive impression on their clients, and keep them coming back, will always pay attention to their passengers request as this will determine if they will be using the service again. Good communication is essential, which enables a Sedan Service operator to gather appropriate drivers to perform the task.
Passenger ground transportation planning involves two parties. One is to transport and the other is to be transported. One needs to be assisted with transportation and the other needs to possess the necessary expertise to be able to assist.
On the mind of a professional driver are such considerations as : traffic information and updates, major highway construction and roadworks, the route to be chosen, traffic variations at different times of the day, and many more. These are meant to result in a smooth, efficient experience for their passenger and reaching to the destination on time. Sedan Service providers take great responsibility and pride themselves in acquiring the necessary information along with the openness to assist their passengers at their best, being open to receive their preferences or requests.
Environment and time of the transportation service
If other factors can be always adjusted, time and environment are beyond human control, but are of utmost importance.
Each time of the day will need a different approach when planning ground transportation. Due to the natural physiology of the body, driving during early mornings and late at night is more challenging, requiring better than average driver and transportation source. A skilled, experienced, knowledgeable, well rested driver will be more alert and perform better in the dark, influenced by the street lights and surrounding traffic.
Environment is to be aware of. It can not be influenced, but very important to be considered. Being responsible for the driving, the driver can always benefit from the passenger’s assistance. A quick reminding comment about the icy roads, forecasted snow or ongoing rain will make the driver more alert and lead to a more cautious behavior while driving.
Conclusion
One can say “well, it is just a ride”. Sure, it is a true statement. Although, when well informed, the passenger knows what to look at, what questions to ask, what input to make and what decision to take to get the most out of the experience.
As simple as it is, it can lead to a different experience, a different relationship between the providing company and their clients, a different performing of one’s trade, and a different world as a result of a positive interaction.
Share: